Refund Policy

Effective Date: 21-Feb-2021

At ShotFlix, the OTT platform operated by Paperstone Productions, we strive to provide a satisfying and enjoyable experience for all our customers. This Refund Policy outlines our approach to refunds for subscription purchases on the ShotFlix platform.

1. Refund Eligibility

a. Subscription Purchases: Once a subscription has been purchased on ShotFlix, we do not process any refunds, except as required by applicable law.

2. Enjoyment of Subscription

a. Full Subscription Period: Upon purchasing a subscription on ShotFlix, customers will have access to the platform's content and services for the entire subscription period.

b. User Discretion: We encourage customers to fully enjoy their subscription during the subscription period to determine whether ShotFlix meets their entertainment needs.

c. Non-Automatic Renewal: At the end of the subscription period, ShotFlix will not automatically renew the subscription. Customers have the discretion to decide whether they wish to renew their subscription for another period.

3. Contact and Support

a. Customer Support: If customers encounter any issues or have questions regarding their subscription or the platform, they are encouraged to reach out to our customer support team at shotflix@paperstone.in. We are dedicated to addressing any concerns promptly.

4. Changes to the Refund Policy

a. Amendment: We reserve the right to modify or update this Refund Policy at any time without prior notice. The most current version will be posted on the ShotFlix platform.

b. Effective Date: Any changes made to this Refund Policy will be effective from the date of posting.

By making a subscription purchase on ShotFlix, you acknowledge that you have read, understood, and agreed to be bound by this Refund Policy. If you do not agree with this policy, please refrain from making a subscription purchase on the platform.

For any questions or concerns related to this Refund Policy or your subscription, please contact us at shotflix@paperstone.in.

Thank you for choosing ShotFlix as your preferred entertainment destination. We hope you enjoy the plethora of content and services available to you on our platform.